Quality, affordable and convenient healthcare in Kenya

Consult medical practitioners by secure video, visit a clinic, manage appointments and keep your care information together, all from your phone.

Download the app How it works

Free to sign up on Android and iOS. Video consultations start from KSh 495.

Doctor consulting a patient through a video call on a smartphone

24/7/365

Access to care

KSh 495

Consultations from

Android + iOS

Free app access

Nationwide

Available across Kenya

Who we are

One connected clinic, wherever you are

SASAdoctor is an end-to-end medical clinic combining telemedicine, mobile doctor services and 24-hour in-house and partner clinics. Patients can speak with medical practitioners from home or access physical outpatient care when they need it.

Our care can include medical assessments, treatment plans, prescriptions, lab and diagnostic requests, plus access to personal medical records. We believe better access and control over health information can support better outcomes for Kenyans.

Virtual and in-person care

Find urgent, virtual or clinic-based care in one connected service.

Recognised in Kenya

Awarded best mobile app for health and recognised as a leading telemedicine company.

Care designed around real life

Access doctors, psychologists and other medical experts by smartphone, tablet or regular phone, day or night.

How it works

Three simple steps to better health

SASAdoctor makes it easy to access quality healthcare without leaving your home.

Step 1

Book an appointment

Find a medical practitioner, choose a convenient time and manage your appointment in the app.

Step 2

Consult online

Start a private video visit and chat with your medical team from home, work or while travelling.

Step 3

Get care & records

View treatment plans, prescriptions, lab requests, test results and personal medical records.

Chat with your doctor

Request prescription refills

Upload a medication prescription

Our services

Care that fits your life

SASAdoctor brings virtual consultations, physical clinic access and your care information together.

Video consultations

Speak face-to-face with experienced doctors via secure, high-quality video calls.

Virtual and clinic visits

Find a practitioner and arrange virtual or in-person outpatient care when you need it.

E-prescriptions

Receive appropriate digital prescriptions and request prescription refills through the app.

Lab referrals

Receive requests for lab and diagnostic investigations, then view available results in your record.

Health records

Access medical assessments, treatment plans, prescriptions and results in one private place.

Connected care

Chat with your doctor, upload prescriptions and stay connected with your medical team.

Plans and pricing

Budget-friendly care for every stage of life

Choose individual, family or corporate access. A standard video consultation costs from KSh 495.

Unlimited Virtual Consultation

From KSh 995

Prepay for a full year of virtual outpatient consultations with general practitioners and selected specialists.

Unlimited eligible consultations
No age limits
Medication discounts

Family Programme

For 4+ family members

Affordable prepaid outpatient care that helps families access consultations and coordinated medical services.

Whole-family cover
Virtual and clinic care
Personal medical records

Corporate Programme

From KSh 350/month

A practical outpatient programme that gives employees access to SASAdoctor care at a predictable cost.

Employee outpatient care
Virtual consultations
Flexible corporate access

Flexible ways to pay

Pay using M-PESA, Visa card or eligible insurance cover.

Ask about a plan

Why SASAdoctor

Get the care you need, anytime and anywhere

SASAdoctor is designed to make healthcare easier to find and simpler to manage, whether you need urgent, virtual or in-person care.

Get started today

Save time

Access care without unnecessary queues or travel, including when a physical doctor's office is closed.

Your choice of provider

Find the right medical practitioner and choose between virtual and in-person outpatient care.

Private & secure

Modern encryption and safeguards help protect your consultations, records and personal information.

Affordable care

Consultations start from KSh 495, with payment by M-PESA, Visa card or eligible insurance.

FAQs

Frequently asked questions

Everything you need to know before your first SASAdoctor consultation.

What is SASAdoctor?

SASAdoctor is a Kenyan telemedicine platform that lets patients consult licensed doctors via video call, book appointments, receive e-prescriptions, and manage health records from a smartphone.

Do I need health insurance to use SASAdoctor?

No. SASAdoctor offers transparent cash pricing and supports mobile money payments such as M-Pesa. Some insurance partners may also be accepted through the app.

How much does a consultation cost?

A standard video consultation starts from KSh 495. Unlimited Virtual Consultation plans start from KSh 995, while corporate programmes start from KSh 350 per employee each month.

Are the doctors licensed in Kenya?

Yes. Every doctor on SASAdoctor is a licensed Kenyan medical professional. We verify credentials before they can consult patients on the platform.

Can I get a prescription through SASAdoctor?

Yes. If the doctor determines it is appropriate, they can issue a digital prescription that you can use at a participating pharmacy or have delivered.

Is my medical information private?

Absolutely. Consultations and health records are encrypted and stored securely. We follow strict confidentiality practices to protect your data.

Which devices can I use?

The SASAdoctor app is free to download on Android and iOS smartphones. A stable internet connection is recommended for the best video consultation experience.